Why use a virtual landline for your business? With the world becoming increasingly digital, virtual landlines offer a modern and global solution to business communication. Furthermore, with the rise in remote working, virtual landline usage will continue to grow in the years to come. Here are some reasons a business might choose to use a virtual landline for practical and marketing reasons.

Uses for a Virtual Landline

Read this article first if you don’t know what a virtual landline is. Essentially, a virtual landline, or virtual telephone number, exists in ‘the cloud’. It is not linked to a traditional fixed telephone line associated with a specific location. Instead, it uses the internet to relay the voice information from the caller to the receiver. The only requirement is a good internet connection and a device that can make VoIP calls. This digital setup means non-traditional businesses can use virtual landlines. Furthermore, they can also be used as a solution to fixed telephone line issues as companies grow and develop. Here are some of the ways virtual landlines can help organisations.

Sole Traders & Freelancers

A virtual landline can use any number as its phone number, with many choosing a landline sequence to use instead of a mobile number. This is the primary reason many sole traders and freelancers opt for a virtual telephone number. It provides their business with a location-based landline number instead of simply using their mobile. Sole traders know that this provides their services with a more professional look and will likely increase the inbound leads they can gain. In addition, a landline number appears more established and trustworthy. Plus, virtual landlines are low cost providing a quicker and cheaper setup than an entire fixed phone system in new premises.

Working from Home

Continuing from the above section, many sole traders and freelancers work from home, so virtual landlines will provide professionalism and privacy when the worker doesn’t want to use a mobile or their home phone as a business number. Again, this helps keep home and work life separate for busy entrepreneurs.

But, it’s not just business owners that may want this privacy. Many employees now work remotely or from home, so a virtual landline paired with cloud phone system features can benefit your organisation, which may be completely remote. Callers can still get the same call responses as calling an office location. The virtual landline can redirect to the appropriate workers in a hunt group, and the first available staff member can pick up no matter their physical location.

Moving Location

A practical reason an organisation may need a virtual landline is that they are moving premises and want to continue to use this number. A traditional fixed line can be converted into a virtual landline number. This allows established businesses to keep their number if they move offices. In addition, sole traders who started their businesses at their home address, utilising their home phone number, can also take their number. In both these instances, using a virtual landline to maintain their known business number ensures brand recognition throughout the years, even if you move premises several times.

Build Trust

Almost all of the above uses for virtual landlines come from the core need to build or maintain trust with your user base.

There is a trust factor in using a landline over mobile for sole traders and freelancers. When staff are working remotely, virtual telephone numbers coupled with VoIP features provide trust for callers that they are reaching the proper organisation and it’s legitimate. Furthermore, brand recognition and continuity are essential factors in business marketing, so ensuring your recognised number is always available is another trust aspect.

Lastly, using a local number can be important for trust, as many customers like to use local services. If your service area covers several places, you may wish to use several virtual numbers for advertising in different regions. Alternatively, you may use other numbers for different office locations, ensuring relevant customers call the most appropriate office. With VoIP’s multi-site connectivity features, even if a customer calls the wrong place, they can easily be transferred to the correct department or site.

Use a Virtual Landline with Yestech Telecoms UK

Our VoIP service for business will enable you to start running your company from your mobile. Alternatively, it can also be run from an IP handset. Both options would use a virtual geographic number. Calls are routed via your own hosted PBX (switchboard) system. Our system enables access to dozens of professional call handling features that best suit your business and individual needs. The solution is infinitely scalable too. As your business grows, you may take on more staff and maybe open an office base. The possibilities are limitless and hugely cost-effective. Prices start at just £12.50 per month. An example of a 3-user office set-up would cost from just £30 a month. To discuss your needs or for any advice, Call or email Yestech on 0800 524 4293, sales@yestech.co.uk.