VoIP Phone Systems for Estate Agents

Tailor-made phone systems for estate agents will allow you to handle your telephone calls with clients quickly and efficiently. Whether you’re a one-office agency or a multi-location national brand, a phone system is vital to your company. At Yestech, our VoIP based phone system for estate agents is perfectly adaptable to work in the property section. With most agents working between offices and on-site at properties, our VoIP technology allows for telephone calls and features from anywhere in the country.

With a modern phone system, you will never miss a potential buyer’s call and keep leads engaged long enough for you to make the sale. Our telecom solutions for real estate include personalised engagement features, out-of-office call management and conferencing options. We also offer number and call tracking, which is a great way to measure performance. For example, virtual landlines can help identify what marketing has the best return on investment. Whilst trackable numbers can highlight which branches are performing best. A streamlined call system can put you ahead of the competitor in the real estate industry where every second counts.

Phone Systems features for Estate Agents & Property Managers

Integration with your Management Software

  • Automatically open a client record when you receive a call from them.
  • Call a client simply by clicking on their phone number.
  • Create an event record in the system for every call.
  • Save the outcome of the call the client’s record.
  • Store a recording of the call in the client’s record.
  • ReapIT integration for estate agents
  • Lawcus integration for lawyers
  • O2C integration
  • Caution about leasing contracts
  • Transcription
  • Voice AI
  • International solutions

Greeting Messages

As soon as someone calls your agency, your phone system can automatically play a personalised greeting of your choice. Welcome your client’s with a friendly message that will highlight your professionalism and approach to customers.

Call Queuing

If your team is busy, callers can be placed in a queue. Then, instead of an engaged tone, they can hear your choice of music or an advertising message. Keeping leads engaged until your team become available again can improve caller retention.

Call Recording

Call recording is a must for all real estate agents and property managers. Recordings are stored online for as long as required and are very useful for training. They can also be crucial for helping you to resolve client or tenant disputes.

Voicemail Management

The property world never stops, so having robust voicemail features ensure you don’t miss that crucial late-night lead. Each user has a personal voicemail box, and Yestech can set up shared mailboxes for teams. In addition, the business or individual can get alerts straight to an email whenever messages are left on a voicemail

Mobile Apps

Being out on location is a priority for estate agents, but you still need to make calls. Download our free VoIP app to your mobile to make & receive business calls wherever you are in the world.

Call Monitoring & Wallboards

Our phone systems allow you to keep track of call traffic on each of your numbers. This enables you to monitor the number of calls made by each team member, missed calls and how many people are waiting in a queue. Our wallboard options allow you to visualise this data in real-time for offices where call frequency is high.

Out-of-hours Call Management

Our call-handling mechanisms can create a completely personalised phone system for your property agency. Features can be modified for different times of the day or days of the week. These could include different greeting messages or redirection to another number.

Shared Phone Directory

A shared phone directory allows your team to store all contacts and numbers on a customer portal. This directory is automatically synchronised on each phone in the network, enabling all staff to access contact information when needed. This ensures contact details are to hand if team members are absent and another staff member needs to pick up a project.

News & Resources for Property Managers & Estate Agents

If you’re looking for more resources on tech in the property industry, head on over to our blog, where we share information about phone systems for estate agents and tech updates related to the property and telecoms industry. Here are some articles you may enjoy:

Speak to Our Team. Free Advice, No Pressure

If you are looking for a better phone system for your taxi or private hire business, speak to Yestech today.

We will explain your options clearly, answer your questions honestly and recommend the most practical solution for your business.

Call us today: 0800 524 4293