So, we are half way through January and have you managed to stick to your New Year Resolutions? The biggest challenge with resolutions is sticking to them, but a new phone solution for your business that fully supports hybrid working could be a resolution with a long and lasting legacy.
VoIP, or voice over internet protocol, offers so many tangible benefits right from the start. Whether you’re looking to finally ditch the landline and go digital, refresh your current system, or change your current VoIP provider, there are plenty of good reasons to act now.
Future Proof Your Business
In normal circumstances, you want to hit the ground running in January. Except that the times we’re in are far from normal. How do you plan and drive your business when there’s still so much uncertainty around Covid-19?
Well, one thing you can do is future proof your business communications and make sure you’re fully adaptable for what the future brings. Unlike analogue technologies, particularly ISDN, VoIP is a technology that is both established, and is fully adaptable for continuing technological advances, such as 5G.
Investing in VoIP means you’re investing in the future for your business. In many cases there is minimal investment and significant cost savings and other benefits that can be realised.
Become More Adaptable
To survive and thrive in business, you need to be as adaptable as possible. One of the key aspects of getting through the last 2 years has been how businesses have been able to adapt to shifting circumstances.
VoIP supports this adaptability. It gives your modern business phone network portability, without sacrificing its core efficiency. You can enable mobile users as easily as desk users, which is perfect for situations where you need to rely on remote working.
VoIP features let you integrate business mobile devices with your workplace phone systems, essentially allowing you to take your system with you wherever you go. The flexibility of VoIP also means you can easily combine remote and office-based working, putting the firm foundations in place for a dynamic, hybrid way of working.
Whatever the future brings, VoIP will support the changes you need to make to adapt to change.
Control Your Costs
The bottom line is always going to be important, and ways of saving money will always be central to keeping an enterprise on track. But making savings doesn’t have to mean settling for less when it comes to your communications systems. VoIP enables you to better control your costs, while giving you lots of additional features to add value to it as a phone system.
With VoIP, your everyday communications transfer to the digital, online world. And paying for them is clear and transparent. Plus, initial set-up is straightforward, without having to factor in things like paying fees for rental of separate lines, nor expensive, restrictive hardware leases with a third party.
Control your costs, without limiting your capabilities.
The Basics and Beyond
The basic features of VoIP offer clear business benefits, but in addition, there are other supported services to boost your phone system’s capabilities. You get expert call handling, giving you complete control over your incoming and outgoing calls. Where staff are busy or unavailable, you’ve got various options for diverting calls to mobile devices or call answering services.
For customer-facing communications, VoIP is ideal for keeping callers in the loop and making sure they get the information and level of service they expect from you at all times.
If you’re running a call centre, VoIP provides the essential features to support this, including seamless integration with real-time information displays and detailed metrics.
You can also easily record all your calls. This new phone solution is ideal for both customer service and staff training. You can also take advantage of supported services such as dedicated virtual and marketing landlines and VIP receptionist services.
Have a Scalable New Year with VoIP
However your business shapes up in 2022, an expert VoIP phone system will support it every step of the way. You can start with a handful of phones and add more as you need them.
There’s nothing static about VoIP. Whether you want to expand to more locations, or enable more remote or hybrid working, you’ll have a system you can rely on. Because VoIP is cloud-based, there’s no hassle in expanding what you have. This means you can add, or remove, lines whenever you want.
Scalability also helps with affordability. You need never be paying for more capacity than you need.
Explore Your Phone Solution Options
You might be considering the move to VoIP for the first time? Wondering whether your existing provider is giving you what you need. If you want to make changes that will last then there’s no better time to look at your phone system.
Get In Touch
For more information about our VoIP services for business, please give us a call on 0800 524 4293 , email us at sales@yestech.co.uk or fill in our website contact form and we’ll be in touch as soon as possible.
